Neo’s engineering team has long-standing experience in delivering dynamic, pragmatic solutions for our clients. By sharing our collective years of experience in regular structured internal training sessions, we are able to challenge our team to think in the most pragmatic ways to benefit our clients’ projects, and to effectively achieve the projects required outcomes.
At the outset, we spend a lot of time working with clients to prepare the project scope. This process often helps clients better understand the journey that is ahead of them. This scope also clearly defines what requirements are needed, which means documentation is created efficiently for the client. By preparing the project scope, this approach ensures our clients don’t encounter any surprises or mismatched expectations at a later date.
Pragmatic and reliable solutions is an approach that benefits both the client and our engineers. It’s often too easy to undertake ‘lazy’ engineering – e.g. by oversizing. This can mean that clients save time and reduce risk, but it always costs more at the point of construction. By considering every design and project as if it was our own money, our engineers are dedicated to thoroughly understanding the project objective and focussing their attention on what is actually needed to make it successful.
By working across a number of industries with our clients, we are able to transpose our experiences from one client to the next. This allows us to provide the most appropriate solution for clients, or to advise on where they may be able to seek faster or more affordable services. Where we are aware of this, we are not afraid or too proud to advise clients of these alternatives.
Neo’s approach to providing pragmatic solutions for our clients includes working hard to retain the same team. Our engineers know their clients and their requirements, which means that both the engineer and client are not dealing with someone new each time they are in contact. Without the need to start afresh on each job, our engineers build a rapport with their clients which ensures they know the ins and outs of their client’s requirements.
Pragmatic solutions is an ethos that we live. When you are engaging with a professional team for advice, you want to know that the best effort to look after you and your project has been made. By continually communicating and living our values and mission, we deliver on what we say we will.
With Neo’s approach to pragmatic solutions, our clients can expect:
– A design without any surprises or mismatched expectations at a later date;
– Project objectives that are communicated effectively, met and exceeded;
– Appropriate advice and recommendations – i.e. that fit with national standards or international standards
By striving for technical excellence as well as pragmatic and reliable solutions, Neo delivers efficient outcomes for clients that ensure long standing partnerships. Our track record shows that we care about the accuracy and detail of our design solutions, and therefore clients know we will provide the best solution for them each and every time.
